Pablo Isla, CEO of Inditex group (Zara brand , Pull&Bear, Bershka, etc) has sent an open letter where he calls for calm at every level and express a message of total faith in the decisions being taken by the health authorities. Here is the full letter:
In these hard working moments all over this world, I would, firstly and most important, like to address our solidarity with all those currently affected by the coronavirus.
Now is the time to display our appreciation for the joined efforts of the countless men and women, most particularly our healthcare professionals, who are providing vital relief for those affected in all of the countries in which the crisis has occurred. Their dedication, which goes above and beyond their job descriptions, should serve as an inspiration to us all in this shared task of building a much more caring society.
I would also like to thank all of the people in the Inditex family all over the world for their hard work and sacrifice; their attitude and tireless efforts to prioritise the health of our customers and employees is commendable throughout these difficult times.
I would like to call for calm at every level and express a message of total faith in the decisions being taken by the health authorities.
Inditex is showing through these results the solidity of its business model and its balance sheet, results which show the hard work and dedication of all of the professionals who are part of this company, from the factory and logistics teams to the store and corporate staff, from our designers to our sales professionals. Their efforts are underpinned by a series of values which, like those I alluded to at the start of this statement, now more than ever, will guide us to a future framed by optimism.
In this environment, I appeal today for your composure, trust and solidarity. Thanks to the united response we are displaying across the various affected countries and cities, we are confident that together we will overcome this situation. Thanks to the company’s strong financial position and principles, we stand ready to respond in any way necessary.